PayPal is a great online service, but lots of would-be online hackers and phishers would like nothing more than to steal every red cent from your PayPal account. Recently my PayPal account was compromised and soon after the matter was resolved and I was rewarded my money back, the online hacker struck again – this time taking only $50. It’s a horrible thing to have your PayPal account compromised, but follow the following steps to make sure that you’re PayPal account won’t be compromised again.
After my PayPal account was phished the first time, I followed every measure that I knew to not be hacked again. I changed my email and PayPal password, I scanned my computer for viruses, restarted my PC, and called PayPal to explain the matter. To my knowledge, these steps should have resolved the issue, but I left a few doors open for the PayPal hacker to strike again.
Imagine the disappointment I faced when my PayPal account was compromised soon after the previously stolen money was credited back to my account – by the exact same person! I was heartbroken to discover that my money was taken again and started scratching my head trying to figure out how the online hacker got back into my PayPal account.
After putting two and two together, I came to the conclusion that the online phisher still had access to my email account and after a bit of research, my fears were confirmed. While changing my Yahoo mail settings, I noticed that an unauthorized email address was added to my list of alternate emails and that the online PayPal hacker was forwarding all of my email messages to the unauthorized email address.
I removed the unauthorized email address, put in a dispute claim on PayPal’s website, and called PayPal directly to report the situation. Upon calling PayPal I spoke to a customer service representative that told me that my best option for avoiding a repeated attack was to have a PayPal Security Key sent to my house via mail to add an extra layer of security to my PayPal account, but there was a catch; I wouldn’t be able to spend money from my PayPal account for 7-10 business days.
Not being able to make PayPal payments for the next 7-10 business days is a major inconvenience – most of my income comes via PayPal payments – but I’ll continue to be able to receive payments and I felt that the added level of security would be necessary to thwart the attempts of online PayPal hackers.
For more, read 4 Simple Ways the Updated PayPal iPhone App Can Save You Money, Upgraded PayPal iPhone App Includes Bump, Requests and More, and PayPal Debit Cards Are the Best Way to Spend Online and Offline.
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