Here’s the scoop… Emery cat is not that bad, provided that you can get past the postage and handling of the product when you order. It is here where many people who order the product make mistakes and begin to believe that the people who bring you Emery Cat are out to scam them out of $30.00.
Is the product a scam and are the company up to no good?
I decided I was going to take up the offer of the Emery Cat nail filing system for my feline friend. And get that-free grooming brush with my buy one get one free board. It is a great product and my cat loves it, I was charged just over $27 for the item, because I ordered it the right way – either $27.49 for the one and the free items or forget it!
I had to wait a couple of weeks to get my order, but that was better than buying rip-off next day shipping!
So to sum up Emery Cat – fantastic product, toy is useless but the scratch mat is definitely saving my furniture!
Ordering Info – Now the tale is in the tape fellow purchasers, which means you really have to read behind the lines of the advert.
I did a little research online prior to ordering and found horror stories of people buying the Emery Cat with the get one free offer only to find themselves charged in some cases $30 plus dollars for postage and handling. Some have even found themselves not just buying one Emery Cat, but mistakenly been sent two and two free Emery Cat items.
Okay lets get things straightened out – do not what ever you do phone to buy the Emery Cat and say i want the two items. You will be sent two… plus two free, it is as simple as that – it would sound like you are purchasing two items to any sales rep.
To save time you should ring customer services on 1-866-438-8842 and ask your questions – figure out exactly what you are going to be charged before you give your credit/debit card details.
If you are going to be going down the shorter route of buying online, you must know now that you will not see your options for billing until you have typed in credit card details, and this is where a lot of people are coming unstuck.
This is why it is better to speak to a representative, and if you don’t get through try again until you do… I sincerely advise that you go via the way of speaking to a representative of the company before you order, so everyone can be clued up as to how things will progress with your order.
Remember next day delivery can cost a lot more than the standard shipping option so be wise as to your order or expect a surprise on your VISA statement.
*Advice for those who got an email with $30 shipping*
If you truly think you have been wronged with the delivery charge, first cancel your order at this number 1-866-438-8842 , you must then get in touch with your Debit or Credit Card issuer and tell them immediately – tell them it was a charge that you did not agree too and that the company never told you about the charge, tell them you have canceled the order and tell the bank/creditor as much as you can regarding the charge.
You should find that your issuer will cancel the charge, but you have to be quick.
So is Emery Cat a scam… not by a million miles, it is up to the consumer to make sure they know all the facts before ordering, and never order blind. If you are not clear as a customer as to what exactly you want then mistakes by the company can be made.
Probably 200 – 300 complaints is a flash in the pan in comparison to the millions of Emery Cat Boards sold. In no way do the company wish to ruin their reputation for a few dollars. If there is a problem make sure you deal with the company as quickly as you can.