I’ve had a lot of experience with healthcare workers. One thing I can attest to is the fact that there is a distinct line which defines those who work in the industry because they have a calling and those who work in the industry for the money. Compassion and attention are the two defining factors.
During my most recent stay in the ER I had to argue with the attending staff to call in for a surgical specialist. I’ve had a dozen surgeries and the one thing I know to ask for it the surgical specialist to consult. It is difficult for a novice to diagnose the unique things that seem to happen to me. It usually takes extremely trained specialists to diagnose my condition.
Recently, I went in for help and they tried to deny me what I was asking for until they couldn’t deny me any longer. At first they wouldn’t get me a room, disagreed with my request for a surgical specialist, and simply infuriated me when I was in not condition to deal with such antagonistic people. It took my determination to get me the films and doctors I needed to diagnose my condition.
I don’t understand why it is so hard for a novice doctor to diagnose the unique things that happen to me but it seems that this is common place. I’ve had a number of experiences where I had to say “I’m not leaving, I demand consults with surgical specialists, I invoke my rights.” To save my life; going back to my very first surgery.
I went through the same thing before my first surgery and it seems I have gone through this many times since. I don’t understand why but it had hardened my spirits. This last time I found myself snapping at a young surgical specialist. I don’t know if she had her full accreditations or not but she came in with a positive game plan attitude which really bothered me.
I finally snapped at her saying “Have you ever been operated on?” When she said “No” I lost it. “Well then lets cut you open rearrange things, sow you back up, do it a few more times, and then you can come in telling me what we are going to do.” After my tangent I said I want to be transferred to my favorite hospital and my favorite specialists so that I would be safe.
I upset the young doctor so much that she sent me to my hospital with only one dose of medication for the 6 hour ambulance ride and no forwarding orders. It was a good thing that I was going to such a good hospital. The nurse noticed this right away and called for doctors and orders for pain control medications quickly so that I wouldn’t have to suffer very long.
You see when you are in the hospital bed it is hard to assert you rights, feelings, and needs. The fact is only you know what’s really going on inside and other people are judgmental. You have to know how to take control when you are in this vulnerable situation so that the outcome is what you need it to be.
The fact that I was refused what I requested at the very beginning is so disconcerting that I don’t know where to begin. I just don’t understand how a hospital can have procedures in place to allow doctors to tell patients we can’t call those specialists in because we can’t find a reason. The fact that I know what specialists to ask for and know more about my specific illness than you is more than a good enough reason to call for the consult.
I hope that doctors and nurses will start listening and stop trying to control the situation. It seems that most of these events happen with individuals who have a control problem. Those nurses who need to be in-charge; it’s almost a personality problem that should bar the hiring of these personality types. Personality tests help many different businesses determine who is a qualified candidate but hospitals do not have this type of testing to find those who are truly called to the field.